Shipping & delivery

We ship to United States, Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay. Orders are prepared and dispatched from Miami, Florida, United States.

Your country isn't listed? Write to info@zipprobotics.com.ar before you buy.

• Processing: 1 to 3 working days from the payment confirmation.
• Transit within the United States: 2 to 5 working days.
• Transit to Latin America: 5 to 12 working days, depending on the destination and customs clearance.
• Orders ship Monday to Friday. Times are estimates and don't include customs delays.

For shipments outside the United States we quote DHL Express in the cart: with your postal code and city we work out the cost from the weight and volume of the order, and that exact amount is what you see at checkout. Within the United States shipping is calculated at the secure checkout.

The shipping cost does not include import duties or taxes (see below).

When the order ships we email you the carrier's tracking number. You can also check the status under “Track your order” with the order code and your email.

Your country's duties, import VAT and customs fees are paid by the recipient and collected by the carrier or customs on delivery. We can't estimate them or include them in the payment; they vary by country, product type and declared value.

For shipments outside the United States the cart asks for the recipient's document (DNI or CUIT in Argentina, RUT in Chile, CPF in Brazil, etc.): the carrier needs it for customs clearance and without it the parcel is held. We only check its format; enter it exactly as it appears on your document.

We declare the real value of the products on the shipping paperwork.

Check the parcel on delivery. If it arrived damaged or incomplete, let us know within 48 hours at info@zipprobotics.com.ar with photos of the packaging and the contents so we can file the claim with the carrier.